Summary: Fonx Solutions collects only the information you provide through our website forms. We use it solely to respond to your inquiries and provide our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
1. Who We Are
Fonx Solutions LLC ("Fonx Solutions," "we," "us," or "our") is a managed services firm providing comprehensive operations management services to independent healthcare practices in Maryland, Virginia, and Washington D.C.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@fonxsolutions.com
Phone: 301-276-5940
2. Information We Collect
We collect information you voluntarily provide to us through our website, including through our contact forms, consultation request forms, and demo request forms. This may include:
- First and last name
- Practice or organization name
- Email address
- Phone number
- Practice specialty
- Any additional information you include in message fields
We do not collect sensitive health information, patient data, financial account numbers, or Social Security numbers through this website.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your consultation or demo requests
- Communicate with you about our services
- Schedule and conduct consultations
- Follow up regarding your inquiry
We will not use your contact information to add you to any marketing lists without your explicit consent.
4. How We Share Your Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: Trusted vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential
- Legal requirements: If required by law, regulation, or legal process
- Business protection: To protect the rights, property, or safety of Fonx Solutions, our clients, or others
5. HIPAA Notice
Fonx Solutions is committed to HIPAA-compliant operations. This website does not collect, store, or transmit any Protected Health Information (PHI). If you are an existing client and need to share PHI with us, please use the secure channels established during your onboarding process — do not submit PHI through website forms.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your contact information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request that we delete your information, we will do so promptly unless we are required by law to retain it.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any future communications from us
To exercise any of these rights, please contact us at info@fonxsolutions.com or call us at 301-276-5940.
9. Cookies & Tracking
Our website may use basic browser cookies to ensure functionality and improve your experience. We do not currently use third-party advertising or tracking cookies. If this changes, we will update this policy accordingly.
10. Third-Party Links
Our website may contain links to third-party websites (such as LinkedIn). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our website is intended for healthcare practice professionals and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Fonx Solutions LLC
Email: info@fonxsolutions.com
Phone: 301-276-5940
Service Area: Maryland · Virginia · Washington D.C.